Privacy Policy

1. Who We Are

DWT UK LTD (“we”, “us”, “our”) is a company registered in England and Wales. Our registered office is Unit 10 United Downs Industrial Park, St Day, Redruth TR16 5HY. We are part of The DWT Group.

We are committed to protecting your personal information and being transparent about what we collect and how we use it. This policy explains how we handle personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect the following personal data:

• Name, email address and phone number (when you contact us or submit a quote request)
• Details of your property or project (to provide an accurate quote)
• IP address and browser information (via website analytics)
• Communications you send to us

3. How We Use Your Information

We use your personal data to:

• Respond to your enquiries and provide quotes
• Deliver services you have engaged us to provide
• Comply with legal and regulatory obligations
• Improve our website and services
• Send you relevant information about our services (where you have consented)

4. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected. Enquiry data is retained for up to 2 years. Data relating to completed contracts may be retained for up to 7 years for legal and accounting purposes.

5. Your Rights

Under UK GDPR you have the right to access, correct or delete your personal data. You may also object to certain uses of your data or request that we restrict processing. To exercise any of these rights, please contact us at info@dwtukltd.co.uk.

6. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us: